FAQs

  • We can assist with a wide range of trips, including romantic getaways, family vacations, wellness retreats, adventure holidays, cultural explorations, and more, all designed to meet your specific wishes.

    We can also help with your corporate travel needs. Whether you're looking to charter a flight, book a hotel room block, or plan a corporate retreat, we can help take that off your hands.

    Basically, we do it all. Name it and we'll help put everything together.

  • The process typically begins with a consultation where we will take the time to discuss your travel preferences, interests, and budget. From there, we will provide a narrowed down set of options for accommodations, activities, and transportation, all curated so that your trip will be precisely tailored to your taste and budget.

  • Absolutely! Your preferences are paramount. We check in throughout the planning process, allowing you to refine and adjust the itinerary to ensure it aligns perfectly with your vision.

  • We do charge a planning fee for planning comprehensive itineraries. What this means is that we take all the research and planning out of your hands, and do the heavy lifting in terms of lining up hotels, transportation, activities, restaurant reservations etc. All you need to do is show up!

    Depending on the complexity of the trip, this fee starts at $500 per week of travel.

    However, if all you need help with is a hotel booking and you already have one in mind, we can book it for you and get you perks such as free breakfast, complimentary room upgrades, and early check-in or late check-out for no extra charge.

    In any case, we will always present this fee transparently.

  • Welcome to our world! You get to be as involved as you'd like as you work with us. In fact, we love working closely with our clients to ensure that every detail of the experience is to your liking. Think of us as the ones doing the heavy lifting while you get to enjoy the fun parts! Just tell us your needs and we'll leverage our insider intel and network of relationships to maximize your vacation.

  • It’s best to start planning as early as possible, particularly for peak seasons or popular destinations. However, we are adept at last-minute arrangements as well, so don’t hesitate to reach out regardless of the timeline.

  • Of course! Even if you only require assistance with accommodations, our team is here to ensure you find the perfect place to stay. Our extensive partnerships allow us to leverage these relationships to help elevate your stay, often at no extra cost. These perks usually include:

    • Room Upgrades: Complimentary upgrades upon check-in, ensuring you enjoy the best possible experience.

    • Amenities: Additional perks such as spa and dining credits, complimentary breakfast, welcome amenities, early check-in and late check-out

    • Exclusive Rates: Access to special pricing that isn't available to the general public.

  • While bespoke travel can sometimes involve a higher price point due to the personalized nature of the services, we work hard to curate experiences that provide exceptional value and align with your budgetary requirements. In addition, our close relationships with various partners will help maximize your experience, regardless of your budget.

  • Yes! We believe in taking the stress out of travel and work hard to fulfill special requests, whether it’s dietary restrictions or accessibility needs.

    Have a special trip or event that you need an expert to step in and take off your hands? We are also here for that. Just let us know what you need.

  • As miles and points aficionados ourselves, we understand the allure of subsidizing travel using miles and points. However, that doesn’t mean you don’t need a travel advisor along the way. In fact, having us by your side is essential to make sure that you’re still getting the best quality experience, and still be treated like the VIP you are.

    Not all miles and points are created equal, and, for a fee, we can help you navigate the intricacies of redemptions to help you maximize your points.